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How long are the sessions?Each session is 50 minutes.
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How many sessions do I get?This really does vary on each client and their needs. A review will be carried out every 6 weeks together so we can look at the work we are doing, if you're happy with the service. There is also a chance for you to suggest how the sessions could be improved, or if there is a different way in which you would like to explore your thoughts / feelings.
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What can I expect from the first session?I understand that you're bound to be nervous before our first session and that's completely normal. The first session we will spend about 15 / 20 minutes going through the contract that I would have sent you / carer out prior to the session. We will go through the contract together and you can ask me any questions you may have.
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Do you make notes in the session?No, I don't make notes as you talk. Notes are made after each session by myself but not during.
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Do you make notes about me?After each session, I will make notes about what was discussed during the session. All notes are securely stored. Your name is not on the notes and are kept separately from the contract I have with you. I assign each client a code so confidentiality is maintained at all times.
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Can anyone request my notes?You can request your notes if you wish. I ask for a written request from yourself. Notes will be available within thirty days of your request. A judge or a coroner can request notes. I have the right to refuse a request to anyone else.
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How long do you keep my notes for?I keep session notes for five years.
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Do you keep everything confidential?Yes. Everything you say will be confidential. However there may be times where I may have to break confidentiality. This would be: If there was a safeguarding concern. There was a serious risk of harm to you or others. If a serious crime had been committed - for example drug trafficking, money laundering, terrorist crime.
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Do you have someone monitor your work?Once a month I undertake supervision. This is a requirement that all therapists must adhere to under their ethical framework. Supervision ensures not only am I practising in a safe and ethical way but that I am taking responsibility for my own self care needs. During supervision you identity is not revealed but sessions maybe discussed with my supervisor. The purpose of supervision is to enhance my practice through careful reflection, feedback and support. My work is presented to my supervisor who is also a trained therapist.
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What if I can't make an appointment?If you can't make a scheduled appointment it's best to let me know as soon as possible. There are times where situations or circumstances can't be helped. If you could give me at least 48 hours notice ( via message or email) if you can't make an appointment then we can look at rescheduling.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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